Retail sales training is an integral part of any retail sales business. The question becomes, do you take your sales staff off the selling floor in order to train them, or use an online or cloud based training program and keep sales staff on the selling floor, but pay them extra to train in off hours?
Retail sales training is necessary part of business, however it can be expensive and time consuming. So finding the best solution that makes the best sense for your business, sales staff and budget is very important. In house training has pros and cons, as does online training. Let?s look at both.
Traditional face to face seminars or training have some great benefits. The students get the benefit of additional information like that deduced through body language, tone, volume and modulation of voice. Altogether, face to face communication offers a greater richness of information. If your sales staff tend to be visual or hands on learners being in person is vital to their understanding and retention of the material.
Online training doesn?t provide non-verbal body language and the wealth of information that they provide are completely lost. Face to face training also allows sales staff to share personal experiences and knowledge with each other. These experiences can provide another valuable source of learning.
Online learning provides training materials and information that are instantly available. Sales staff in training are able to study at their own pace and on their own time. It is a great way to learn because it keeps them on the sales floor and selling for you. Some systems can track the sales process and provide training that is specifically designed to address the issues that each employee needs. So if your employee has a day where they take longer to close a sale than expected, or they trip up on their product knowledge, training in those areas can be provided. That way you aren?t paying for training in areas where they don?t need it, keeping them interested in training and excited about learning.
Looking for real time online learning solutions? Find out more today!
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Cloud Based Retail Solutions
RBD Retail 3.0 Solutions are a set of enterprise, cloud-based solutions for the mobile workforce that delivers powerful ERP, CRM, HRM, eLearning and Reporting modules to sales associates in the field, executives, management and back-office personnel. Find out more about our Retailing 3.0 business solutions?
Related posts:
- Retail Sales Training ? Ideas to Make Learning Fun
- Wireless and Telecommunications Sales Training ? Customer Service on the Floor Tips
- Retail Sales Training ? Outsourcing Your Sales Staff
- Cloud Based Retail Solutions for Training Your Sales Staff
- Sales Training for Wireless Retail Stores- Pitfalls of DIY
Source: http://retailsalesmarketingmanagement.com/retail-sales-training-in-house-or-online/
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